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Our Fulfilment & Shipping Process

The courier charges for all orders above R999 are on us. Standard shipping R999 and below is R99.


Returning for an Exchange? Your first exchange is also on us. We will pay for both the collection and the delivery of your replacement item. Anything after that will be charged at R100 per courier. You'll have 7 days from delivery of your exchanged item to tell us if you'd like to return / exchange it.

Returning for a refund?
Refund pick ups will be charged at R100 per pick up. This amount will be deducted when your refund payment is paid back to you.

 

Here is what you can expect once your purchase has been confirmed:

  1. You will immediately receive an order confirmation email in your inbox (if you don't, please check your spam inbox as sometimes it lands up there!) If you don't receive an order confirmation email immediately after placing your order, please let us know on: support@tributestore.co.za
  2. Our warehouse for picking & packing orders operates from 9:00 - 16:00 on weekdays only. If your order is placed over a weekend or public holiday it will be prepared first thing the following working day. For all orders placed before 10:00 it will likely be shipped at 15:00 that afternoon. If your order is placed after 10:00 it will likely be shipped the following morning at 11:00.
  3. All items available online are also available at our showroom, 18 Toffee Lane, Claremont, Cape Town. The fulfilment centre and showroom are the same premises. Prices and quantities are identical. 
  4. Our courier operates 9:00 - 17:00 Monday - Friday and on Saturdays during peak season. 
  5. The moment your order leaves us you will receive a notification via email with your tracking link and courier details. You will constantly receive updates on your shipment status so that you know exactly when to expect your parcel. 
  6. For all order, fulfilment and tracking queries you can message us on support@tributestore.co.za OR click on the Chat icon on the bottom right of your screen. We answer all queries as quickly as possible.
The Tribute Team X
Based on 2179 reviews
92%
(2015)
3%
(70)
1%
(29)
1%
(15)
2%
(49)
Love these shoes

They are a lovely colour. More peach than orange. Really thrilled

Yasmin orange sneaker

Very comfortable shoe. Beautiful color!
Very good, friendly, beautifully wrapped and promt delivery from Tribute store!
I recommend the sneaker, as well as Tribute store!!!!

I love my Nicki sneakers, they are so comfortable, soft and beautiful. Look fantastic with dresses and pants. I also loved the way my parcel was wrapped in pretty pink paper, it was a treat to receive a shipment like that ❤️💃

Thinking of ordering another pair. I suffer from neuropathy, but Nicki shoes are so comfortable to wear, it even relieves some of the discomfort... lives up to its star..

So soft and beautiful

Beautiful jacket to compliment my wardrobe

B est sneakers ever !!!

I love my Yasmin Leather Sneakers in Taupe cos the match with everything in my wardrope , they are super comfy and never make your feet feel tired or aching at the end of a long day !!!!

Absolutely delighted with my new jacket which is luxurious and gorgeous!

Tamara Leather Sneaker In Beige And Leopard Print

I absolutely love my new sneakers. Stylish and so comfortable!

Lurex knit

Good quality and luxurious feel.

I haven’t taken them off since re receiving them.

Obsessed

To say I am totally obsessed is an understatement,not only is this a one of a kind garment that makes me excited for winter to come,it also is the most comfortable and interchangeable item,elevating your style to the next level! Super impressed!

Silver Madonna jacket

Love it!

They are absolutely amazing. I feel as if I am walking on cottonwool.

Love it

My Jackie O 3/4 length coat is so soft and warm. I love it x

Reversible Animal Print Jeans

I am loving my reversible jeans. So happy with them.

Italian Lurex Knit with Shimmer Neckline In Blue Marine

Love it! The knit is soft and comfortable. The shimmer adds a bit of glamour.

love these Jeans, great stretch denim, very comfortable and love the 60's/70's look . I let down the hem to make them longer as my legs are quite long , they look Fab! I was complemented the whole weekend on these jeans !

J
Italian Oversized Jumper with Shimmer Star In Aqua
Julie
Aqua Jumper with shimmering star

Beautiful top, lovely fabric & the shimmering star gives it je ne sais quoi!

J
Lyra Sneaker In Taupe
Jane A.

Super service. Loved that the package was even wrapped. Shoes are exactly as in pic and are a very comfortable fit.

P
Positive Vibes Only Italian Track Pants in Black
Patricia A.

Beautiful quality!

Quilted Jacket is beautiful 🌟🌟

My order, is all so beautiful pieces🌟🌟

They are so comfortable and so gorgeous. Where ever go I get loads of compliments.

It is beautiful I love the material. It fits very nice

Lovely and soft, looks great! And the hood adds about 120% to its appeal😊